Contact Us

For your convenience, you can contact us via email 24 hours a day.  Email is the best way to contact us and you will receive a prompt response.

We love to hear from our customers and look forward to assisting you in any way.  We are always happy to answer product questions.

Once your order is placed, we know you will be anxious to receive your purchase. Please refer to our Store Policies page and Ship Time Estimates page prior to contacting us regarding shipping, policies or coupon use, as most questions will be answered there. 

Ship time estimates were viewed during purchase, in the description of the item. Please check the production time for your item prior to requesting an update, as all ship time estimates are accurate. Tracking emails are sent as your order ships out.  

Thank You! 

Email Address:


Be Monogrammed

The Purple Mermaid, Inc.

72 Traders Lane

West Yarmouth, MA 02673



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